Published: Oct 04, 2024

everything AI: from opportunity to necessity

NCS has proudly partnered with the Singapore Government on its pioneering computerisation and informatisation efforts since the 1980s and 1990s. These initiatives not only improved public sector productivity but also catalysed the growth of a vibrant ICT industry, laying the groundwork for Singapore’s transformation into a “Smart Nation.” By the 2000s, Singapore consistently ranked among the top in the World Economic Forum’s Global Information Technology Report, capitalising on the rise of mobile and cloud computing to shape the digital era.

Today, we stand at the dawn of a new chapter—the “Intelligence-led” era—driven by the rise of artificial intelligence, particularly Generative AI. In December 2023, Singapore launched its National AI Strategy 2.0, marking a shift in AI from an opportunity to a necessity, from local solutions to global impact, and from individual projects to interconnected systems. NCS remains a key player in this transformative phase, committed to leveraging these emerging technologies to benefit the communities we serve, both in Singapore and across the APAC region.

In this series of articles co-written with IDC, we explore four related but distinct technology areas that NCS has identified as game-changing and transformative for business models and operations:

1. Everything AI: from opportunity to necessity – AI’s evolution from a promising technology to an indispensable driver of productivity growth and competitiveness.
2. Immersive workspaces for the workforce of the future – The future of work reshaped by immersive technologies that enhance collaboration, productivity, and employee engagement.
3. Green AI: rebalancing growth and sustainability – The integration of AI with sustainability, ensuring that technology advances responsibly while addressing environmental concerns.
4. Digital trust with AI and for AI – Building and maintaining trust in AI systems, ensuring their reliability, transparency, and ethical use.

These areas, while all AI-related, are distinct in their applications and potential for transformation. Each article in this collection offers insights into how these technologies are not just shaping industries but also redefining the future of work, sustainability, and digital trust.  Importantly, they reflect NCS’ dedication to leveraging them to make tomorrow better for all.