Published: Nov 25, 2024
shaping the future of delivery with next-generation autonomous robots
In today's fast-paced world, efficiency is paramount. Imagine a workplace where food is delivered directly to your office, saving employees valuable time. NCS collaborated with JTC to trial autonomous robots for food delivery within JTC’s industrial buildings in the Woodlands North Coast 1 and 7 precinct, streamlining the process with the NCS robotmanager™ and the Open Digital Platform. By centralising control and coordinating the robots' tasks in real-time, the team transformed operations, enabling seamless, end-to-end food delivery and making everyday life more efficient, convenient, and sustainable.
The Challenge:
During peak meal hours, employees experienced wait times of 25 to 90 minutes for food order, whether through delivery services or by queuing in person at food outlets. NCS was tasked with exploring innovative solutions to enhance this experience.
The Solution:
Leveraging NCS robotmanager, an AI-powered autonomous fleet platform, and the Open Digital Platform, a middleware developed by JTC and GovTech, NCS revolutionised the last-mile food delivery at JTC Woodlands North. By optimising delivery routes using real-time data, the team significantly reduced the development work required for a seamless, end-to-end delivery workflow.
Key Capabilities:
- Outdoor autonomous robot food delivery service
- Centralised control through NCS Robotmanager™, featuring AI to streamline the food delivery process (autonomous navigation and video analytics)
The Impact:
NCS empowered JTC to transform delivery services with AI-driven autonomous robots, enhancing efficiency, convenience, and sustainability. Equipped with sensors, cameras, and a Global Positioning System (GPS), the robots navigate building premises using real-time data, seamlessly integrating advanced technology with the building infrastructure and setting the foundation for smart district management.