Charlotte joined NCS in 2021 and became the People and Culture Lead for NCS in October 2023. She spearheads a passionate HR team responsible for architecting and supporting NCS’ people-powered future, partnering closely with business leaders to champion the people agenda that helps NCS to advance communities. Charlotte’s journey has instilled in her the belief that progress, not perfection, fuels success and that people are the heart of any organisation. Hence, she works tirelessly with her team to empower individuals, elevate performance, and drive sustainable growth.
 
Prior to joining NCS, Charlotte was with Accenture for 22 years where she held various HR roles. She began her adventure into HR as a Total Rewards Specialist and progressively took on leadership roles including Country HR Lead, ASEAN Field HR Lead and as Asia Pacific HR Business Partner.
 
Her diverse HR experience across strategic workforce planning, change management and implementation, HR business partnering and leadership development has been instrumental in shaping her approach in leading teams – to be authentic, to care for people, to be courageous, to keep learning and experimenting; and of upmost importance, to bring people along on the journey.
 
Charlotte holds a Bachelor of Science (Economics) from the National University of Singapore and is a certified corporate coach.