Customer Engagement

Transform your customer relationships with Dynamics 365 Customer Engagement, utilising AI-powered insights, personalized interactions, and streamlined processes to enhance customer satisfaction and drive growth.

Sales

Boost your sales performance with Dynamics Sales, leveraging AI-driven insights, streamlined processes, and personalised customer interactions to drive revenue and close deals faster

Service

Elevate your service delivery with Dynamics Service, providing AI-driven insights, efficient case management, and personalised customer support for enhanced satisfaction and loyalty

Customer Insights

Unlock deep customer understanding with Dynamics Customer Insights, combining AI-driven analytics and comprehensive data integration for personalised experiences and informed business strategies

Finance and Operations

Optimise your enterprise with Dynamics Finance and Operations, featuring unified financial management, streamlined supply chain processes, and comprehensive analytics for informed decision-making and operational efficiency

Insights

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Articles

NCS announces expanded collaboration with Microsoft to accelerate AI and Cloud Innovation

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Case Studies

ConX: Helping construction contractors quote faster and win work with Google Cloud

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19% cloud cost savings in 30 days for StudyLink Connect with NCS next FinOps

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Cloud migration and group hosting services for retail

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Meet our experts

Get to know our Microsoft Solutions experts and contact us if you'd like to schedule a consultation.

Neil Griffiths

Director, Microsoft Technology Solutions

Neil Griffiths

Director, Microsoft Technology Solutions

Neil Griffiths is NCS Australia’s Microsoft Technology Solutions Director, focusing on Modern Device Management and Microsoft 365 solutions for large enterprises. His responsibilities include leading teams in designing and deploying tailored workplace solutions, implementing robust security measures, and optimising productivity tools.

Neil brings 30+ years of experience across IT operations, delivery consulting, service management, end-user experience management, product management, digital workplace infrastructure, solution architecture, and device management. His expertise covers IT management, vendor management, project delivery, SDLC, business process improvement, requirements analysis, business analysis, ITIL, and risk management.

Neil joined the team in 2019 with experience in IT service management and modern workplace practices, including managing service delivery for a significant IT portfolio at Commonwealth Bank. As the Modern Workplace Practice Manager at Eighty20 Solutions, he has led teams focused on implementing Microsoft 365 solutions for large enterprise environments.

With extensive experience overseeing large enterprise environments, Neil now leverages his expertise to provide consultation in Solution Sales and develop scalable Modern Workplace solutions tailored to meet the needs of all his clients.

You can drop us a call or email

6556 8000

reachus@ncs.com.sg

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