Published: Dec 01, 2022
food delivery service by outdoor autonomous vehicle via 5G
Delivering a new beach experience
NCS, Grab and Sentosa Development Corporation teamed up to pilot a 5G autonomous vehicle (AV) food delivery service to serve guests along Siloso Beach. This joint pilot elevated the experience of beachgoers by providing guests with a more convenient way to get their snacks and drinks.
The challenge:
With no delivery options available along the beach at Sentosa, Grab and NCS was tasked to explore innovative ways and leverage next-gen technologies to elevate the experience of visitors in Sentosa. We’ve successfully piloted AV robot food service delivery to beachgoers in a fun and innovative way.
The solution:
Grab and NCS launch the first food delivery trial with an AV robot that runs on Singtel's 5G Standalone network. As one of the leading food delivery platform, consumers could order from a variety of options seamlessly on the Grab app. The AV robot doing the delivery aka Island A.H.B.O.I. was then managed by NCS robotmanager™, an autonomous fleet platform powered by Artificial Intelligence (AI) to operationalise the food delivery process. The platform enabled robot fleet operations to be efficiently scaled up where necessary, without the need to correspondingly increase manpower. Island A.H.B.O.I. is also designed to be weather-proof and features built-in food warming and cooling technology so that consumers can have their meals delivered in an optimal condition whether rain or shine.
Snapshot of capabilities:
- Outdoor autonomous vehicle (AV) robot food delivery service
- Control operation from centralised platform, NCS robotmanager™ with in-built Artificial Intelligence (AI) to operationalise the food delivery process.
- Super-low-latency 5G speeds up AV robot’s communication and response
The impact:
The joint collaboration provided insights and learnings into how robotic food deliveries can enhance the dining experience in popular but difficult-to-reach locations.