Justin Parcell is NCS Australia’s Chief Solutions Officer, responsible for developing and executing strategies for practice development, ensuring high-quality service delivery, and identifying new areas for growth. This involves managing performance, talent acquisition, and retention, fostering a positive culture, and engaging with clients and partners to deliver value and identify expansion opportunities. 

Justin brings more than 25 years of experience across business strategy, data analytics, management consulting, and capability development. His expertise covers global practices, customer engagement, partner engagement, performance management and talent management.  

Justin joined Arq Group (ARQ), now an NCS company, in 2020 as a Partner, with responsibility for driving growth and profitability, building strong client relationships, fostering a culture of excellence, and positioning the company for continued success. He was previously a Director at InfoReady for more than a decade. As InfoReady’s co-founder, he grew this organisation to more than 100 people by consistently delivering value to clients.  

From computer engineering to business growth and acquisition, Justin has forged a successful career solving complex customer problems with strategic, long-term solutions. Justin is dedicated to building a workplace culture that values diversity, hard work, and opportunities for personal and career development. He believes that every employee deserves a place where they can feel at home, contribute to a team, and grow professionally.